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Small, home-based dog boarding and daycare in Sharon, Massachusetts.
Tell us a little about you and your dog and request a meet & greet. It's a chance for us to talk through your dog's needs and whether our home is the right fit. If it feels like a match, the next step is a half-day trial visit.
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A few quick details so we can have a useful first conversation. We'll reach out to set up a time. Nothing here is a commitment.
About you
About your dog
A few quick questions
Vaccinations
Bring a copy to your meet & greet, or upload them through the portal once you're set up. We confirm before your dog's first visit.
Thanks for reaching out. We'll be in touch soon to set up your meet & greet. If you shared an email, a confirmation is on its way.
Let's get your account set up. It takes about 5 minutes and you only have to do it once.
Your current details are pre-filled below. Update anything that has changed, and we will review and apply it to your account.
The person we'd call to make decisions about your dog's care if we can't reach you. They don't need to live nearby, but should be someone other than an owner traveling with you.
Someone local who could take your dog home if we couldn't reach you at the end of a stay. This should be a different person than your emergency contact, and someone able to step in on short notice.
If your dog needs urgent care and we can't reach you, this is the most we're authorized to approve on your behalf. The minimum is $500 (our agreement's default). Raise it here if you'd like us to have more room to act quickly.
We keep trusted local veterinary clinics and a nearby emergency animal hospital on hand, and we'll always try to reach you first.
We need a current rabies certificate, town license, and core vaccines (DHPP and Bordetella) for each pet. Upload each one below.
Attach the file below.
We'll review it and you're good to go.
Please read and sign our service agreement below.
Sharon, Massachusetts · Version 1.0
This Agreement is entered into between Paws on Longmeadow, LLC ("the Company") and the client accepting it electronically ("the Client"). It governs all services provided by the Company to the Client and the Client's pet or pets ("the Pet"), now and in the future, together with the applicable Service-Specific Addendums, the current Rate Schedule, and the Payment Policy.
By accepting electronically, the Client confirms they have read and agree to all terms, including the Service-Specific Addendums for the services they request. The Client represents they are at least 18 years of age and are the lawful owner of the Pet, or the owner's authorized agent, with full authority to enter into this Agreement and to authorize veterinary treatment.
The Company provides boarding, full-day and half-day daycare, house sitting, drop-in visits, group walks, pet taxi and transport, poop scoop, and bathing. Each service is governed by these General Terms and its applicable Addendum. The Company may refuse, modify, suspend, or discontinue any service at its discretion, including where a Pet poses a safety or behavioral concern.
The Pet's vaccinations must be current at all times. Required: Rabies (full certificate required per Ollie's Law), DHPP, and Bordetella within the last 12 months; Canine Influenza is strongly recommended. Full certificates are required, not a vaccine-date note. The Pet must hold a valid municipal dog license and be delivered wearing a collar or harness with a current Rabies tag and municipal dog tag. For the Pet's safety the Company may remove the collar or harness during supervised play and will re-secure it afterward. The Pet must be at least 6 months old, spayed or neutered (unless the Company grants a written exception), free of fleas, ticks, and parasites, and not in heat. The Client must disclose in writing all medications, special diets, allergies, medical conditions, and behavioral needs before the first visit and each booking. The Company administers medication per written instructions but provides no veterinary or medical services and is not liable for any reaction or outcome.
All Pets undergo a temperament evaluation at or before the first visit, and all new Pets must complete a trial stay before any extended booking. The Company may refuse or discontinue service to any Pet showing aggression, excessive anxiety, or risk to animals, persons, or property. The Client must disclose any known aggression, separation anxiety, resource guarding, or escape history; failure to disclose may end services without refund. If a Pet must be removed from care for behavioral reasons, the Client agrees to keep a reliable backup arrangement and to make the Pet available for pickup, or authorize an alternate caretaker, within a reasonable time; any transport or after-hours costs are the Client's responsibility.
If the Pet needs emergency care and the Client cannot be reached, the Client authorizes the Company to seek treatment on the Pet's behalf. The Client provides their regular veterinarian at onboarding, and the Company will make reasonable efforts to use that vet where circumstances allow. The Client pre-authorizes emergency spending up to $500 per incident (or a higher amount specified at onboarding), and the Company will try to reach the Client before exceeding it but may act where delay would endanger the Pet. The Company's designated providers include Sharon Veterinary Clinic, Foxboro Animal Hospital, and the 24-hour Tufts Veterinary Emergency in Walpole. The Client accepts full financial responsibility for all veterinary costs, whether or not they were reachable.
If the Pet becomes ill or injured during care, the Company will notify the Client as soon as practicable and consult before non-emergency care (emergencies follow Section 5). The Company keeps a pet first-aid kit on site. The Client acknowledges that boarding and daycare can cause stress-related symptoms (such as diarrhea, reduced appetite, or behavior changes), for which the Company is not liable where it exercised reasonable care.
Daycare, boarding, and group walks involve supervised interaction among dogs, a core feature of these services. The Client consents to supervised group play and acknowledges that animal interaction carries inherent risks, including bites and scratches, even under careful supervision. The Client accepts full liability for any injury, damage, or loss caused by the Pet to other animals, persons, or property. Services are provided in the Company's private residence, which may include the Company's own pets and family members.
The Company maintains a fenced outdoor area and reasonable precautions against escape, but no containment system is entirely escape-proof. If the Pet escapes, the Company will notify the Client promptly and take all reasonable steps to recover the Pet, and is not liable for loss resulting from escape where it exercised reasonable care. Current microchip registration is encouraged.
If the Pet passes away while in the Company's care, the Client will be notified as soon as practicable, the remains handled with dignity, and the Pet transported to the Client's designated clinic or the nearest 24-hour facility pending instructions. The Company is not liable for natural death or death from a pre-existing condition where it exercised reasonable care.
Transport carries inherent risks including accidents, sudden illness, and escape. The Pet will be secured with an appropriate restraint or crate. The Company is not liable for injury or death from a vehicle accident or unforeseen event where it exercised reasonable care, and the Client acknowledges that the Company's vehicle insurance may not cover injury to animals during transport and accepts financial responsibility for transport-related veterinary costs.
The Client accepts liability for damage the Pet causes to the Company's property or other clients' property and may be invoiced for reasonable repair or replacement. The Company is not responsible for loss or damage to the Pet's personal items (toys, blankets, crates, bedding, collars); label items and bring only what you are willing to risk.
The Client grants the Company permission to photograph and record the Pet during services and use the material for business purposes including the website and social media. The Client's name and identifying information will not be used without separate written consent. This release may be revoked in writing at any time, applying going forward only.
All rates, fees, surcharges, and deposits are set out in the Company's current Rate Schedule, which may be updated with reasonable notice; the Rate Schedule in effect when a service is booked governs that booking. The Company invoices weekly through the agreed payment method, due on receipt, with detailed terms in the separate Payment Policy. New clients are invoiced after their first stay (no upfront payment, except a peak-season deposit where applicable). Accounts more than 14 days past due may be suspended. Peak-season reservations require a deposit, applied against the final invoice.
The short version. Cancel daycare 24+ hours ahead, or boarding 7+ days ahead, for no charge. Cancel inside those windows and a fee applies, partial for boarding, full for daycare, and a no-show is always charged in full. Peak-season windows are wider. Cancel within 4 hours of booking and you're never charged. The full terms below control.
Grace Period: Cancellations made within 4 hours of booking are never charged a fee, regardless of the dates booked. This overrides every tier below.
Daycare & Half-Day Daycare, Walks & Drop-Ins: 24 or more hours' notice incurs no charge. Less than 24 hours' notice, or a no-show (the Pet does not arrive, or the Company cannot access the residence, and no cancellation was made), is charged the full session rate.
Boarding & Multi-Night House Sitting: 7 or more days' notice before the start date incurs no charge. Notice of 48 hours to 7 days is charged 50% of the total reservation. Less than 48 hours' notice, or a no-show, is charged the full reservation amount.
Peak Season: During peak season these windows tighten: 14 or more days' notice incurs no charge, 7 to 14 days' notice is charged 50%, and less than 7 days' notice, or a no-show, is charged the full amount. Peak-season dates are published in the Rate Schedule, and any peak-season deposit is applied against the amount owed.
Fees are calculated on the locked final price of the booking, which already reflects any peak-season surcharge. Where a cancellation falls exactly on a stated boundary, the tier more favorable to you applies. One-off house-sitting visits, pet taxi, poop scoop, and bath service are handled at the Company's reasonable discretion, up to 50% for short notice and up to 100% for a no-show.
Drop-offs and pickups occur within the Company's permitted operating hours: Monday through Saturday 8:00 AM to 4:30 PM, and Sunday 12:00 PM to 4:30 PM. Per the Company's Special Use Permit from the Town of Sharon, all drop-offs and pickups are curbside; the Client agrees not to enter the driveway or property without prior arrangement, and to text when en route and again on arrival. Late-pickup fees are set out in the Rate Schedule.
The Company operates in compliance with M.G.L. Chapters 140 and 129, the Act to Increase Kennel Safety (Ollie's Law, effective December 19, 2024), Town of Sharon bylaws, and the conditions of its Special Use Permit. It maintains vaccination, license, and compliance records for all animals and makes them available to the Town of Sharon Animal Control Officer on request. The number of animals in care is limited per the Company's operating permit and applicable law.
The Client knowingly assumes the inherent risks of dog care, including injury from interaction between dogs, illness, stress symptoms, escape, accidents, and reactions to food, treats, or medication, and agrees the Company is not liable for these where it exercised reasonable care. The Company agrees to exercise reasonable care and remains responsible for harm caused by its own failure to do so, subject to a cap: its total liability for any claim shall not exceed the greater of (a) the amount paid for the specific service during which the incident occurred, or (b) $500. Nothing limits liability that cannot be limited under Massachusetts law, including gross negligence or willful misconduct. The Client agrees to indemnify the Company against claims arising from injury caused by the Pet, the Client's misrepresentation about the Pet, or the Client's breach of this Agreement. Maintaining pet health insurance or a veterinary fund is strongly recommended.
If the Client fails to retrieve the Pet within 24 hours after the agreed end of care, and neither the Client nor their emergency contact can be reached despite reasonable efforts, the Pet may be deemed abandoned. The Client remains responsible for all accruing charges at standard rates plus any veterinary or boarding-out costs, and the Company may, after a reasonable period and as permitted by law, transfer the Pet to a licensed facility, veterinarian, or shelter, with the Client reimbursing all reasonable costs.
The Company may update this Agreement, the Rate Schedule, and the Payment Policy from time to time, with electronic notice of material changes. Continued use of services after notice constitutes acceptance, and the Company may require the Client to re-accept the updated Agreement through the portal before booking again. Each version is identified by version number and effective date, and the Company records the version each Client accepted.
This Agreement is governed by the laws of the Commonwealth of Massachusetts. Any dispute will first go to good-faith negotiation and, if unresolved, to mediation before either party pursues litigation. Any litigation will be brought exclusively in the state courts located in Norfolk County, Massachusetts.
This Agreement, with its Addendums, the Rate Schedule, and the Payment Policy, is the entire agreement between the parties and supersedes prior discussions. If any provision is unenforceable, the rest remains in force. Neither party is liable for delays beyond its reasonable control (acts of God, severe weather, pandemic, government orders, utility failures, and similar). All records are presented and accepted electronically, and the Client agrees that electronic acceptance through the portal is a valid, binding signature with the same effect as a handwritten one under M.G.L. c. 110G and the federal E-SIGN Act. The Company records the identity, date, time, and version of each acceptance.
Depending on the services booked, the following Addendums also apply and form part of this Agreement: A — Boarding (bring labeled pre-portioned food; dogs fed separately for safety; one blanket and comfort item permitted), B — Daycare (full and half day; half day by eligibility; curbside drop-off; food only if medically required), C — House Sitting (care in the Client's home; Client provides secure access), D — Drop-In Visits (about 30 minutes; feeding, water, potty break, attention), E — Group Walk (standard 4-6 ft leash, no retractable; weather cancellations by the Company are free), and F — Pet Taxi & Transport (one-way or round-trip; secured restraint; scheduled in advance). All amounts referenced in the Addendums live in the current Rate Schedule.
This portal summary reflects the key terms of the Paws on Longmeadow Client Service Agreement, Version 1.0. The complete agreement, including all Service-Specific Addendums, the Rate Schedule, and the Payment Policy, is the binding document and is available in full upon request. By checking "I have read and agree" and signing below, you confirm you have read, understood, and agree to be bound by the full Agreement and its applicable Addendums.
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